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Mercy Super’s Product Disclosure Statement (PDS) and Guides outline the main options, benefits and features of the Fund.

PDS – Super and Income accounts

Super Account Guide

Investment Options Guide

Insurance in your super Guide

Income Account Guide

Spouse member application


Here you will find our annual report, along with the minutes and recordings of past Annual Member’s Meetings

Mercy Super keeps members informed of any material changes or significant events that affect their membership. These may advised through a member newsletter or other communication issued via email or mail. Below are notices issued to members within the previous two years:

Notice to Members – March 2022 edition This edition provides details of the changed arrangements for the Annual Members’ Meeting including a recording of the meeting presentations and details of the re-scheduled member Q&A session.

This follows the cancellation of the original schedule meeting due to the severe weather event in Brisbane and subsequent Queensland Government’s disaster declaration.

Notice to Members – December 2021 edition

This edition provides details of the upcoming Annual Members’ Meeting on 28 February 2022 and the operating hours of the Mercy Super office over the Christmas/New Year period.

Notice to Members – October 2021 edition This edition provides details about changes to Mercy Super’s administration partner. This change will involve a temporary disruption to member services as we transfer and reconcile data and account details during the transition period:

  • A period of limited services will commence from the close of business on Tuesday 23 November 2021 with normal services expected to return from Wednesday 22 December 2021
  • Transactions will be held over and will be processed after the end of the transition period, however they will be processed with an effective date in line with normal business rules based on the date of receipt
  • Member Online will be unavailable during this period with details on how to register for the new Member Online service issued after the end of the transition period
  • Regular Income Account payments scheduled during the transition period will be paid in advance on Thursday 25 November 2021
  • The Member Centre will be operating as normal, however the information the team will have access to during this time will be limited

For more details, refer to the Member Notice.

Notice to Members – September 2021 edition

This edition provides details about changes to superannuation law that will come into effect from 1 January 2022 increasing the potential regulatory penalties that could be incurred by the Trustee which cannot be paid from the Fund.

Following discussions with the Principal Employer, they have agreed to enter into a legal agreement to indemnify the Trustee and directors from any liabilities, if they are incurred, which cannot be met from the Fund’s assets because of the restrictions imposed by superannuation law.

These arrangements include a payment to the Principal Employer which will be sourced from the Fund’s reserves with no impact on members’ benefits.

Notice to Members – July 2021 edition

This edition provides details about:

  • The restructure of Mercy Super’s Socially Responsible investment option which was implemented from 30 June 2021.
  • Changes to the investment objectives, investment fees, strategic asset allocations and risk measures for a number of Mercy Super’s investment options from 1 July 2021 as part of a regular review and modelling of expected outcomes for these options.
Notice to Members – July 2021 edition

This notification provides details about the deferral of the planned disruption to normal services that was previously advised in the April 2021 Notice to Members.

Notice to Members – April 2021 edition

This edition provides details about changes to Mercy Super’s administration partner. This change will involve a temporary disruption to member services as we transfer and reconcile data and account details during the transition period:

  • A period of limited services will commence from the close of business on Tuesday 25 May 2021 with normal services expected to return from Wednesday 16 June 2021
  • Transactions will be held over and will be processed after the end of the transition period, however they will be processed with an effective date in line with normal business rules based on the date of receipt
  • Member Online will be unavailable during this period with details on how to register for the new Member Online service issued after the end of the transition period
  • Regular Income Account payments scheduled during the transition period will be paid in advance on Thursday 27 May 2021
  • The Member Centre will be operating as normal, however the information the team will have access to during this time will be limited

This Notice to Members also provides details on voting in the election for a Member Director which opened on Monday 3 May 2021. The notice also provided details of changes to superannuation caps from 1 July 2021.

For more details, refer to the Member Notice.

Notice to Members – February 2021 edition

This edition provides details about:

  • Changes to Mercy Super’s Socially Responsible investment option including interim investment arrangements while alternative investment managers and structures are being investigated.
  • Opening of nominations for a Member Director vacancy from 1 July 2021
  • Details for the upcoming Annual Members’ Meeting on 1 March 2021 which is being held as an online meeting.
Notice to Members – December 2020 edition

This edition provides details about changes to Mercy Super’s investment options which took effect from 1 October 2020:

  • The Standard Risk Measure changed for most options
  • The Strategic Asset Allocation for the MySuper Balanced, Balanced and Stable options changed
  • The investment objectives for the Stable and Cash options changed

This Notice to Members also provides details of the upcoming Annual Members’ Meeting on 1 March 2021 and the brief closure of the Mercy Super office over the Christmas period.

Notice to Members – August 2020 edition and Members with retained cover edition 

This edition provides details about changes to Mercy Super’s administration fees and insurance premiums which take effect from 1 October 2020:

  • Administration fee reduction – from 1 October 2020 changes will be made to administration fees which will represent a reduction for all Super and Income Account members:
    • The $1.10 per week administration fee (often referred to as the Member Fee) will be eliminated
    • The 0.30% p.a. account balance fee (often referred to as the Asset Fee) will reduce to 0.25% p.a. subject to a $600 p.a. cap for both Super and Income accounts (reducing the current $1,000 cap for Income Account members)
  • Death and Total and Permanent Disablement premiums are reducing by an average of 3.5% from 1 October 2020
  • Income protection premiums are increasing by an average of 7.5% from 1 October 2020

Latest news

Annual members’ meeting – update

Annual members’ meeting – update

Due to the recent severe weather event in Brisbane and the subsequent Queensland government’s disaster declaration, the Annual Members’... Read more
Member Outcomes Assessment – year ended 30 June 2021

Member Outcomes Assessment – year ended 30 June 2021

Each year we assess our performance in delivering outcomes to our members and, based on that assessment, make a... Read more
Welcome refinements to super from 1 July 2022

Welcome refinements to super from 1 July 2022

In February 2022, legislation was passed in parliament which brings into effect some welcome refinements to super that were... Read more