Mercy Super - Always for you

How can financial advice help you?

Sometimes you just need information, other times an answer to a specific question. And there may be times you need an expert to consider your whole situation to help you reach your goals.

Our advisers can help with simple advice relating to your Mercy Super account, more personal advice on a specific strategy and comprehensive advice on your overall situation.

Simple super-related issues could include:

  • Setting up a contribution strategy.
  • Choosing an investment option that’s right for you.
  • Nominating beneficiaries.
  • Having the right types and levels of insurance cover.
  • Establishing a retirement income account.

Complex financial matters:

  • Retirement planning.
  • Maximising your Salary Packaging benefits.
  • Establishing an investment strategy.
  • Navigating transition to retirement so it works for you.

Why Mercy Super financial services

Quality advice for your situation

We work with you, and get to know you, to understand your situation and goals. From this, we prepare quality tailor-made advice for your super and finances.

Easy to understand and affordable

Our advisers are approachable, empathetic and focused on guiding you through the steps. And our services are structured to match your needs. From simple advice at low or no cost, through to a fee for strategic or comprehensive advice which we provide on a cost-recovery basis.

Salaried advisers you can trust

All of our in-house advisers are salaried Mater employees. We don’t take any commissions or other forms of incentives from the advice we provide.

They are all qualified professional financial advisers, with many years’ experience, regularly receive training to keep up to date with super and financial changes, and follow our professional code of conduct.


How does the financial advice process work?

Getting advice with us is easy. It’s as simple as following these five steps:

  1. Get in touch. Give us a call on 1300 368 891. We’ll help you work out what sort of financial advice you might need for your situation. If needed, we’ll arrange a time to meet with one of our advisers.
  2. Meet an adviser. Come in and chat at a time that suits you (or over the phone if you’d prefer). The first meeting is about getting to know you. We’re working for you – it’s your chance to tell us what you want in life.
  3. Bring your paperwork. During and after the meeting, we’ll look at things like your benefit statement, tax information, insurance and investments. This will help us to prepare your advice.
  4. Develop your plan. If you proceed, we’ll compare your current situation to where you need to be to achieve your goals. Your adviser will prepare formal advice with recommendations.
  5. Review and implement. Now it’s up to you! You can decide to act on the plan and if you do, your adviser can work with you to implement it over time. Part of this will involve regular reviews.


What’s the cost?

We provide a range of financial education and advice services to members. Some of these are provided as part of the administration fee you pay – so for simple education and advice about your Mercy Super account there’s no additional cost to you.

More complex advice, which needs to take into account your own personal circumstances, is charged on a cost recovery basis. We don’t take any commissions or incentives from the advice we provide. The cost will depend on the complexity of your needs and the time involved in providing your advice.

Before you go ahead, we’ll walk you through all of the costs involved, so there’s no confusion. It’s then entirely up to you whether to proceed or not.

Often these fees can be deducted from your Mercy Super account.


Use our online financial tools

We also provide a range of online planning tools to help you plan and learn about your financial situation. They can show you how much super you’ll have in retirement and how long it will last, and let you compare the benefits of different contribution methods, among others.

Access our financial tools

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