We’ll be taking a short break over Christmas. Our office will be closed from 3:00pm on Thursday 24 December 2020 and reopening at 8:30am on Monday 4 January 2021. Regular Income Account payments will be unaffected by the closure.
If you’re looking for anything specific to happen to your super over this period we suggest you get any completed forms or paperwork in by close of business on Friday 11 December. This is just to make sure it doesn’t get held up with any processing delays that may occur from slower mail and scheduled public holidays.
You can still access your Mercy Super account using Member Online during this time. Just click on the login button at the top of the page and login using your Member Number and PIN. If you’ve forgotten your PIN, you can reset it online.